Computer Support Specialist - Advanced Technical Certificate (ATC)

ATC - 2 Years (NB)
Explore MoreAbout This Program

Certificate Quick Facts

  • Instructional School: Science, Technology, and Math
  • Department: Information Technology
  • Program Code: CSSP.ATC
  • Program Type: Career and Technical Education
  • Available Fully Online: No
  • Eligible for Federal Financial Aid: Yes

NOTE: Courses required for this program may have an additional fee; more information can be found on the Special Course Fees web page.

Certificate Requirements

Course Course Title Min Credits
General Education Requirements
Select one of the following:3
GEM 1 - Written Communication course
GEM 2 - Oral Communication course
GEM 3 - Mathematical Ways of Knowing course3
GEM 6 - Social & Behavioral Ways of Knowing course3
Major Requirements
CSSP 104Fundamentals of Computing4
CSSP 106Survey of Peripheral Technologies4
CSSP 107Information Technology and Cloud Fundamentals4
CSSP 109Computer Essentials I4
CSSP 111Computer Essentials II4
CSSP 114PC Security and Troubleshooting4
CSSP 210Principles of Networking4
CSSP 212Advanced Networking4
CSSP 214Network Troubleshooting4
CSSP 220Introduction to Advanced Security4
CSSP 222Advanced Network Security4
CSSP 224Advanced Data Security and Auditing4
Minimum Credit Hours Required57

Certificate Plan: Fall Start

The course sequence listed below is strongly recommended in order to complete your program requirements. Many Career and Technical Education (CTE) courses have prerequisites and/or corequisites that have been accounted for within this course sequence plan. Please register for your major requirements each semester as shown below using the Student Planning tool in myCWI. Consult your advisor for any questions regarding this plan.

NOTE: The required general education courses may be completed during any semester the student prefers, including summer semesters.​

Plan of Study Grid
First Year
FallCredit Hours
CSSP 104 Fundamentals of Computing 4
CSSP 106 Survey of Peripheral Technologies 4
CSSP 107 Information Technology and Cloud Fundamentals 4
GEM 3 - Mathematical Ways of Knowing course 3
 Total Semester Credit Hours15
Spring
CSSP 109 Computer Essentials I 4
CSSP 111 Computer Essentials II 4
CSSP 114 PC Security and Troubleshooting 4
Select one of the following: 3
GEM 1 - Written Communication course
  
GEM 2 - Oral Communication course
  
 Total Semester Credit Hours15
Second Year
Fall
CSSP 210 Principles of Networking 4
CSSP 212 Advanced Networking 4
CSSP 214 Network Troubleshooting 4
GEM 6 - Social & Behavioral Ways of Knowing course 3
 Total Semester Credit Hours15
Spring
CSSP 220 Introduction to Advanced Security 4
CSSP 222 Advanced Network Security 4
CSSP 224 Advanced Data Security and Auditing 4
 Total Semester Credit Hours12
 Minimum Credit Hours Required57

Program Learning Outcomes

Upon successful completion of this program, students will be able to:

  • Demonstrate service call procedural skills.
  • Demonstrate the ability to read and complete complex instructions.
  • Demonstrate entry-level electrical, mechanical, and software troubleshooting skills on computers and peripherals devices.
  • Demonstrate entry-level network troubleshooting skills.
  • Demonstrate and practice high voltage, low voltage, and electrostatic discharge (ESD) safety skills.
  • Install, utilize, and update computer and peripheral software.
  • Pass an industry-recognized security fundamentals certification exam.
  • Demonstrate entry-level computer and network security skills.