Student Records

Privacy of Student Records (FERPA)

The Family Educational Rights and Privacy Act (FERPA) of 1974 (20 U.S.C. § 1232g; 34 CFR Part 99), also known as the Buckley Amendment, is a federal law that states (a) that a written institutional policy regarding the privacy of student education records must be established and (b) that a statement of adopted procedures covering the privacy rights of students be made available. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education and provides that the institution will maintain the confidentiality of student education records.


Education Records

Those records directly related to a student and maintained by CWI or by a party acting for CWI.

Eligible Student

A student who has reached the age of 18 or is attending a postsecondary institution.

In Attendance/Enrolled Student

A student who is officially enrolled in at least one course as of the census date of the course.

Legitimate Educational Interest

When a school official needs to access/review an education record in order to fulfill his or her responsibilities for CWI. Any school official who needs information about a student in the course of performing instructional, supervisory, advisory, or administrative duties for CWI has a legitimate educational interest.

School Official

A person employed by CWI in an administrative, supervisory, counseling, faculty, or support staff position; a person or company with whom CWI has contracted as its agent to provide a service instead of using CWI employees or officials (such as an attorney, auditor, external evaluator, medical service provider, law enforcement or security personnel, or collection agent); a person serving on the CWI Board of Trustees; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks.

Directory Information

Information contained in an education record that would not generally be considered harmful or an invasion of privacy if disclosed.

CWI may disclose, without consent, directory information. Eligible students may request that the school not disclose directory information about them by submitting a written request to the Registrar.

Directory information is defined by CWI as the following:

  • Student’s name
  • Student’s address
  • Student’s phone number
  • Student’s email address
  • Student’s photograph
  • The most recent previous educational agency or institution attended
  • Enrollment status
  • Full-time/part-time attendance
  • Dates of attendance
  • Major field of study
  • Freshman/sophomore standing
  • Candidacy for degrees/certificates
  • Degrees conferred and dates on which degrees were awarded
  • Awards and honors received

Non-Directory Information

Information that cannot be released without a student’s written consent includes the following:

  • Social Security Number
  • Student’s date of birth
  • Class schedule
  • Academic standing (e.g., probation or suspension)
  • Grade point average/grades
  • Transcript
  • Parent’s address
  • Gender
  • Exact number of enrolled credits
  • Nationality
  • Student disability status
  • Any information which is not considered to be directory information

Privacy Rights Of Student Educational Records

FERPA affords eligible students certain rights regarding their educational records. These rights include:

  • The right to inspect and review the student's records.
    • The student may request to review their records by submitting a written request to the Registrar’s Office.
  • The right to seek amendment of the student's records that the student believes are inaccurate, misleading, or otherwise in violation of the student's privacy rights under FERPA.
    • Requests for amendment of records must be in writing and must describe the specific portions or specific record(s) the student wishes to have amended, instructions as to the change desired, and reasons why the change is justified. If CWI decides not to amend the record as requested, CWI will notify the student in writing of the decision and the student’s right to a hearing regarding the request. Additional information regarding the hearing procedures shall be provided to the student when notified of the right to a hearing.
  • The right to consent to disclosure of personally identifiable information contained in the student's education records, except for when consent is not required by FERPA.
    • Written consent is not required for disclosure to: (34 CFR § 99.31)
      • School officials with legitimate educational interests. The information must not be used for personal or other purposes extraneous to the school official’s areas of responsibility. Having access to education records does not constitute authority to share this information with anyone who does not have a legitimate educational interest.
      • Other schools to which a student is transferring.
      • Specified officials for audit or evaluation purposes.
      • Appropriate parties in connection with financial aid to a student.
      • Organizations conducting certain studies for or on behalf of the school.
      • Accrediting organizations.
      • Compliance with a judicial order or lawfully issued subpoena.
      • Appropriate officials in cases of health and safety emergencies.
      • State and local authorities, within a juvenile justice system, pursuant to specific state law.
    • The right to file a complaint with the Department of Education, Family Compliance Office, concerning alleged failures by CWI to comply with the requirements of FERPA.
      • Written complaints should be directed to: The Family Policy Compliance Office, U.S. Department of Education, 400 Maryland Avenue SW, Washington, D.C. 20202-5920.


CWI shall notify enrolled students annually regarding their rights to privacy and confidentiality under FERPA. CWI shall use the catalog, website, direct email notifications, and other methods of communication that are reasonably likely to inform students of their rights.

Health and Safety Emergency

During a health or safety emergency, FERPA permits CWI school officials to disclose education records without a student’s written consent. When possible, CWI will only disclose designated directory information. However, when necessary to protect the health or safety of students or other individuals, CWI may provide more specific information to appropriate parties such as law enforcement officials, public health officials, and trained medical personnel. A school official may release education records within sufficient time for appropriate parties to act to keep individuals from harm or injury.

This exception is limited to the period of the emergency and generally does not allow for a blanket release of personally identifiable information from a student's education records. In addition, FERPA permits CWI to disclose information from education records to parents if a health or safety emergency involves their son or daughter. See 34 CFR § 99.31(a)(10) and § 99.36.

Disclosure Recordkeeping Requirements

Each office of CWI that maintains educational records must include within each student’s file, for as long as the file is maintained: (i) a record of all third parties who have requested or received personally identifiable information from a student’s educational record pursuant to FERPA; and (ii) the legitimate interest of the party in requesting or obtaining the information.

The Registrar's Office is the primary contact for all student information inquiries. For questions concerning FERPA and student privacy, please contact the Registrar at 208.562.3000 or

Personal Information

It is the student’s responsibility to ensure their personal information in the system is current and accurate. When a student’s name, mailing address, phone number, personal email, or other pertinent information changes, they must notify One Stop Student Services and fill out the appropriate form to reflect the change in the system. 


Students must report and enroll under their legal first and last name. Students may also select a preferred name to be used internally at the College. Name changes require appropriate documentation, and the form is available at One Stop Student Services or online.  

Address, Phone Number, and Emergency Contact

The student is responsible for any delays in communications sent from CWI when an incorrect address is on file. Address, phone number, and emergency contact changes may be submitted online at myCWI


CWI provides admitted and registered students a CWI email address. The College uses the CWI email address as the official means of communication with the student. It is critical that students check their CWI email regularly for important, time-sensitive communications. Students may also provide personal email addresses. Personal email address changes may be submitted online at myCWI

Declaring/Changing a Major

Degree-seeking students declare a program of study (major) during the admissions process. Purposefully selecting and declaring a major helps a student clarify his or her educational goals. Degree-seeking students should meet with a Student Success Advisor before deciding to change a major, as changing a previously declared major may affect eligibility for financial aid and veterans benefits. It may also increase the time it takes to complete a degree or certificate. Major changes should be limited, and a student cannot change his or her major once the census date of the semester has passed. Major changes accepted after the census date will be effective for the next semester. Changing the declared major or catalog year is completed by meeting with the assigned Student Success Advisor

Non-degree-seeking, Dual Credit, and Technical Competency Credit students must first complete all admissions requirements before declaring a major. These students – whether new or continuing – must request a change to degree-seeking status and declare a major before the admissions deadline of the semester for which they wish to enroll. Non-degree-seeking, Dual Credit, and Technical Dual Credit students are not eligible for federal financial aid.


Transcripts are part of a student’s permanent academic record. They show all the courses in which the student was officially enrolled, the final grade for each course, any in-progress courses, the courses from which the student was withdrawn, credits attempted and credits completed, courses repeated, semester and cumulative grade point averages, and degrees or certificates earned.

Official Transcripts

CWI has authorized the National Student Clearinghouse to provide online transcript ordering for official transcripts. Official transcripts will be released only after the student has fulfilled all financial obligations to CWI.

The student’s signature is required to release a transcript.

Unofficial Transcripts

Current students may access unofficial transcripts online through myCWI, free of charge.

NOTE: CWI makes every effort to ensure that transcripts are accurate. If a student believes there is an error or omission on the transcript, they should contact with copies of relevant documentation.


The National Student Clearinghouse is CWI’s authorized agent for providing enrollment and degree verifications.

Insurance companies, housing providers, lending agencies, employer/employment agencies, etc., may contact the National Student Clearinghouse directly.

National Student Clearinghouse
2300 Dulles Station Boulevard, Suite 300
Herndon, VA 20171
Phone: 703.742.4200 | Fax: 703.742.7792

Current students may access the National Student Clearinghouse online through myCWI by selecting the Enrollment Verification link for enrollment verification and other options. This allows students to print, free of charge, official enrollment verification certificates for themselves and service providers.

CWI provides the current semester’s enrollment information to the Clearinghouse approximately two weeks after the semester start date. This information is subject to change due to the student’s right to adjust their schedule according to the College’s registration policies.