Certificate Requirements
| Course | Course Title | Min Credits |
|---|---|---|
| Major Requirements | ||
| HLTH 101 | Medical Terminology | 3 |
| MADM 113 | Medical Front Office Skills | 3 |
| MADM 115 | Human Relations in Healthcare | 3 |
| MADM 121 | Health Information Management | 3 |
| MADM 125 | Employment Skills for the Medical Office | 3 |
| MADM 223 | Integrated Medical Office Software | 3 |
| MADM 240 | Health Insurance and Billing | 3 |
| MEDA 237 | Ethics for Medical Professionals | 3 |
| Minimum Credit Hours Required | 24 | |
Plan of Study Guide
The course sequence listed below is strongly recommended in order to complete your program requirements. Many Career and Technical Education (CTE) courses have prerequisites and/or corequisites that have been accounted for within this Plan of Study Guide. Please register for each semester as shown using the Student Planning tool in myCWI. Consult your Student Success Advisor for any questions regarding this course sequence plan.
| First Year | ||
|---|---|---|
| Fall | Credit Hours | |
| HLTH 101 | Medical Terminology | 3 |
| MADM 113 | Medical Front Office Skills | 3 |
| MADM 121 | Health Information Management | 3 |
| MEDA 237 | Ethics for Medical Professionals | 3 |
| Total Semester Credit Hours | 12 | |
| Spring | ||
| MADM 115 | Human Relations in Healthcare | 3 |
| MADM 125 | Employment Skills for the Medical Office | 3 |
| MADM 223 | Integrated Medical Office Software | 3 |
| MADM 240 | Health Insurance and Billing | 3 |
| Total Semester Credit Hours | 12 | |
| Minimum Credit Hours Required | 24 | |
Program Outcomes
The following are student learning outcomes for the Basic Technical Certificate in Medical Administrative Support at CWI:
- Demonstrate legal, ethical standards, and professional work ethic.
- Demonstrate knowledge of medical office practice management software in conjunction with managing patient reception, telephone communications, and scheduling patient appointments.
- Demonstrate knowledge of surgical and diagnostic procedures and hospital admissions.
- Demonstrate knowledge of insurance claims procedures and medical office financial activities.
- Create and maintain patients’ health information records.
- Show evidence of problem-solving and critical-thinking skills.